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Customer Feedback Results

How professional do you find our company?
How convenient is our website to use?
Overall, how responsive have we been to your questions or concerns about our product range?
How well do you feel that our company understands your needs?
Customer service is very important to us , how would you rate our service to you?
If you had reason to make a complaint to us was this dealt with in a satisfactory manor?

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08/08/2016

Company Name -
AR & PA Kain
Email Address -
ar.kain@btconnect.com
How professional do you find our company? -
Compared to our competitors, are our prices lower,higher or about the same? -
About The Same
How well do you feel that our company understands your needs? -
Compared to our competitors, is our product quality better, worse, or about the same? -
About The Same
How convenient is our website to use? -
Overall, how responsive have we been to your questions or concerns about our product range? -
Customer service is very important to us , how would you rate our service to you? -
If you had reason to make a complaint to us was this dealt with in a satisfactory manor? -
Any Further Comments? -
Technical support excellent...especially by Tony(he is fantastic and I am surprised he doesn't appear in your meet the team page).
Accounts inconsistent
Matt Brown hopeless with returns.

02/07/2016

Company Name -
World of Wiring
Email Address -
info@worldofwiring.com
How professional do you find our company? -
Compared to our competitors, are our prices lower,higher or about the same? -
Lower
How well do you feel that our company understands your needs? -
Compared to our competitors, is our product quality better, worse, or about the same? -
Better
How convenient is our website to use? -
Overall, how responsive have we been to your questions or concerns about our product range? -
Customer service is very important to us , how would you rate our service to you? -
If you had reason to make a complaint to us was this dealt with in a satisfactory manor? -
Any improvements you would like to see? -
I would like to see customer input on layouts and GUI as we know what our customers want and expect.
Any Further Comments? -
The Technical guy tony McQueen has been very helpful, i will email my feedback to head of technical about this and about sorting GUI issues.

2 Item(s)

per page